"Committed to Service Beyond Expectations"

Terms & Conditions


Credit Policy

In order to establish a line of credit you must complete a credit application and be approved for a line of credit. Credit accounts must remain in good standing. All accounts will be required to update credit application information periodically. In lieu of a credit account, all sales will be deemed Cash On Delivery (COD). We gladly accept checks and the following credit cards:

Credit Cards
Credit Application

Click here to download a Credit Application.

Sales Tax Policy

Only state and federal government are exempt. All other customers are subject to local and/or state taxes unless the customer furnishes us a State and Use Tax Agreement Certificate of Exemption.

Pricing Policy

Prices are subject to change without notice. Agency products always exhibit net pricing - in other words - no discounts apply.

Restricted-Use Pesticide Policy

You are required by state law to submit general information from your valid pesticide applicator's license to buy restricted-use pesticides.

Payment Terms Policy

Invoices exhibit net 30-day payment terms from date of invoice, unless stated otherwise. An invoice that is past-due will be assessed a finance charge of 1.5% per month (18.0% annualized) until the account balance is current. Orders in the system may go on credit hold, resulting in a shipping delay until the delinquent invoices have been paid in full.

Payment Policy

Payments are applied to invoice specified on check, if not specified, any or all amounts may be posted to the oldest invoice and/or related finance charges.

Indemnification Policy

In no case shall the seller be liable for consequential, special, or indirect damages resulting from the use or handling of a product or service. Before product application, the customer should carefully read and follow the actual instructions provided on the product label! All such risks shall be assumed by the customer.

The customer's exclusive remedy and the seller's total liability for damages, shall be limited only to the purchase price paid for product or service and shall not include incidental or consequential damage, such as loss of profits, values, or any other special or indirect damages.

Product Damage or Shortage Policy

Any product damage or shortage of any order must be noted at the time of delivery. The driver and recipient must both agree on severity of the circumstances, cite a brief explanation, and sign the Bill of Lading before a claim can be processed.

Delivery Policy

Our company typically delivers within our sales geography via company truck, common carrier, and/or United Parcel Service (UPS).

Customers are welcome to pick-up merchandise at any of our distribution centers.

Return Goods Policy

Customer satisfaction is our top priority. If you are unsatisfied with your purchase, you can return it within 30 days of delivery. To return items for a product credit, contact us via e-Mail or telephone for a Return Merchandise Authorization (RMA). All returns are subject to a 15% restocking fee. Returns are only accepted in their original packaging, and must be in a resalable condition.

Back Order Policy

We apologize for any back order and pledge our commitment to reduce this inconvenience as much as possible. All back orders will be processed in an expeditious fashion.

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